DIVERSE BUSINESS SKILLS

High impact value innovation skills

 

Diverse experience in entrepreneurship & profit growth, business and product development & optimization, differentiation strategy & industry 4.0 end-to-end solutions.

 

ENTREPRENEUR, EXECUTIVE, INTERIM MANAGER 

(last two companies)

 
Undertook roles of CEO, MD. Founder, Interim CEO and COO. Unique and diverse experience in greenfield projects.
 
Initiated, build and grown multiple successful businesses from zero to high-profit levels, in 7 diverse industries, 5 different markets and 3 business sectors. 
 
Directly recruited, developed & managed up to 120 people, leading them to superior performance (including D2D sale).
Achieved several times #1 most profitable company, in UK and NL, (from over 130 national offices while part of asales & marketing global leader organization).

Business & Product Development (last two companies)​

XINTRIX S.R.L. - Mexico, Germany & Greece

  • Built from zero to full operations. The company introduced three products and 5 innovative revenue sources, leading to value innovation for the clients.

  • XINTRIX website was designed and built to match the company development and market demands (www.xintrix.com), with a focus on differentiation.

  • Excided target while coordinating projects across 3 countries and two continents. Identified and developed additional business opportunities and business models, for a company and pitched investors. Pitch was selected for investment.

  • Increased clients' company value by 205%, as a result of creating innovative new products, services & payment models. The client acquired two companies, as a result of the value increase.

  • Developed innovative Personal Leadership Program for:

    • EGADE University, MBA students.

    • CEDET university in Mexico

    • University of Aegean, Greece.

  • Built operations from zero to 12 people, 8 locations and over 1500 customers, developing key customer relationships (B2B & B2C).

  • Achieved a 92% success rate with client satisfaction during consulting and business development projects.

  • Raised profitability for clients on average by 34% within 6 months of relationship with them.

  • Created training material, processes and systems, which became Benelux ¨Best -Training Practices¨ for global market leaders in direct sales.    

  • Successfully mentored and trained all Dutch head trainers for the European training academy (“Train-the-Trainer” & Leadership training).

  • Pioneered training systems & processes, improving:

    • Recruitment - 24%,

    • Sales volumes - 28%,

    • Quality - 7%.

  • Developed training packages for EGADE Business school MBA programs, in Mexico. Packages included:

    • Executive coaching

    • Mental modeling diversification

    • Authentic leadership

    • Emotional intelligence & conflict management

    • Communication optimization

    • Entrepreneurship

    • Business strategy & differentiation

    • Innovation management

    • Networking and personal brand creation.

  • Delivered a 115% increase in clients´ company value during M&A project

About Samos - Samos, Greece

  • Formulated & implemented "Blue Ocean" strategy achieving differentiation, leading to value innovation

  • Build company from concept to realization, streamlining operational performance

  • Aligned image, brand, structure, and created webpage, internet marketing, sales streams, etc.

  • Build company brand, webpage and internet marketing

  • Created innovative new products

  • Developed and executed “micro-consulting” business model and processes

  • Helped over 30 (S/M) businesses exceed performance

  • Increased profit margins, balancing short and long-term ROI needs

  • Cultivated, coordinated and negotiated all internal and external processes and communication, network, strategic alliances, marketing, financials, etc.

.

 

Innovation Management & Value Innovation

​​

  • Increased company value by 205%, as a result of creating innovative new products, services & payment models. 

  • Spearheaded innovative strategy differentiation, both in product and category, leading to disruptive innovation advantages. EGADE Business school wrote a business case on the approach.

  • Industry 4.0 Transformation

    • Consulting & Transition Support

      • Identified key areas of improvement and differentiation in consulting and transition support, to match needs and future technological global trends.

      • Created packages to fully support private and governmental organizations in avoiding common pitfalls when deciding strategy for Industry 4.0 transition.

      • Defined processes, systems and metrics that will allow optimal transition into smart factory creation.

    • Software Solutions

      • Identified unique positioning and opportunity for new category and product differentiation.

      • Developed financially viable payment packages, and new business models to suit the strategic customer segments identified.

      • Created processes and solutions that enhance added value and value innovation of companies using Smart software solutions, leading to increased competitiveness.

    • Services

      • ​​Created service packages to match new client and market needs. Packages focused on speed, quality, and flexibility that optimizes the value gained from our software solution.

      • Identified unique opportunity that would reduce service timings.

      • Developed unique payment models and packages to suit target audience.

  • Created innovative way to approach B2B and B2C customers through education on water sustainability. 

  • Pioneered in Mexico 1 Glass - 1 Car car wash concept where a car could be washed with one glass of water. 

  • Created an application (concept, design, testing, creation, discussion for industry sales) that would allow customers to book a service within 7 secs. 

  • Improved worker’s turnover threefold from industry standards, by developing innovative reward packages and a personal relationship with everyone.

  • Secured partnerships with manufacturing plants and big tower blogs allowing value innovation to workers and residents.

  • Created training systems and processes (later became ¨Best company practices¨)  which resulted in reducing the time of newcomers training by 42% and leadership development by 46%

  • Developed recruitment techniques and processes increasing recruitment by 18% and retention by 26%.

  • Invented ´YS´ bottle, maintaining initial ¨fizziness¨ quality of beverage, down to the last glass. (Patent Pending).

  • Achieved a 2% increase in efficiency of wind turbines, through innovative design. (City University, London).

  • Identified unique possibility to obtain an EU Private Pilot License (CAA) in the USA (FAA regulations). Completed the program myself, achieving a reduction in the cost of over 400%. 

 
 

BUSINESS OPTIMIZATION

Creator of Quick Business Turnaround methodology BLUE 234Creator of microeconomic system. Tested successfuly with over 40 SM businesses.
Creator of multiple products, including product categories, all ahead of time, in diverse industries & markets.
 
Author of books on entrepreneurial/business optimizationBusiness case written by EGADE business school, in Mexico, on new product and category creation.

Operational Excellence

 

  • Build a company from zero and created a four-leg strategy that led to the company being selected by the local government to educate top manufacturing companies in Nuevo Leon. 

  • Operations were developed using a minimal budget. Hands-on approach was followed and extensive education.

  • Won pitching contest, by a group of Nuevo Leon investors and was offered the opportunity to consultant and support start-ups in Monterrey.

  • Reduced product costs by 40% through re-negotiation & revaluation of suppliers.

  • Streamlined operational performance, using minimal resources and a hands-on approach.

  • Orchestrated a 113% operational costs reduction, by effectively performing risk management & prioritizing values.   

  • Achieved a reduction of 225% on marketing costs demonstrating frugality. Personally aligned key partners, and secured long-term commitments through network and selective targeting.

  • Increasing newcomers´ performance by 20%, & retention by 35% through streamlining existing training processes.

  • Trained hands-on, both in the field (D2D) and in-house, the largest Dutch sales office. Optimized recruitment process, achieving improvements off:

    • Location growth in people - 65%,

    • Office profitability - 143%

    • Quality & customer service - 12%

  • Empowered MD´s through offering solutions and support on operational excellence, based on ¨Best industry practices¨

  • Developed communication guidelines and processes to manage effectively multidisciplinary teams of software engineers, key stakeholders, suppliers/vendors, legal and financial institutions, service providers and key partners, ensuring harmonious coordination and communication across multiple time zones. 

  • Balanced short and long-term ROI needs, increasing software solutions & augmented services profit margins.

  • Created training programs, ensuring optimal quality (sales, customer service & business processes).

  • Improved worker’s turnover by threefold from industry standards, by developing innovative reward packages and a personal relationship with everyone .

 

Sales & Profit Growth

 

  • Delivered over €25M worth of sales to clients, (energy & home security).

  • Rotterdam location reached number 1 in sales volume within 6 months, across EU (over 180 locations).

  • Generated £32M for the UK´s 2nd largest energy company. Invited to support Benelux operations.

  • Netherlands operations grew to 8 locations and expanded into Belgium.

  • Eloquent Marketing UK Ltd reached multiple times top 3 highest sales volume office in the UK (out of 132).

  • Received a number of awards in sales, leadership development and office profitability.

  • Attained an annual company growth of over 205% by negotiating with multiple B2B & B2C customers.

  • Redefined target audiences, increasing monthly subscription customers by an average of 13% every month.

  • Raised company profitability by 44%, through streamlining of processes.

  • Allocated the territory of South Holland. Office reached top 3 most profitable offices in NL for 12+ months in a row.

  • Mastered team development training and built within 20 months a team of 38 sales executives.

  • Allocated the territory of Bedfordshire, UK. Moved to Luton with 7 people and within 9 months grew location to 28.

  • Opened own sales company within the organization (1000 offices - 26 countries).

  • Hand-picked by management (top 1%) and invited to a number of personal development meetings.

  • Received a number of sales awards and sales team management recognition.

  • Started developing sales executives within 2 months of joining organization.

  • Trained in sales D2D in London, UK. Received training from UK's top salespeople (out of 1300)

 

STRATEGY DIFFERENTIATION

Diverse experience in the creation and application of Blue Ocean strategy (differentiation). An innovation Manager as a result of creating new products, categories, and demands.
 
An expert in simultaneous pursuit of differentiation and low cost, leading to opening up new market space and creating new demands, while empowering leaders and teams.
Creator of a new product category (Mexico & Germany), 3 new products, in 3 diverse and demanding markets.  
 
Work recognized by the government,  university, and client.
"Blue Ocean" - Differentiation Strategy (creation & implementation)

German Technology leader of Industry 4.0 software solutions

  • Blue Ocean¨ strategy approach led to double differentiation (product and category), 2 years ahead of the German market,

  • Creation of the new brand www.xintrix.com

  • German company value increased by €8M,

  • Marketing strategy idea implemented on German client webpage,

  • Cultivated strategic alliances with:

    • The regional government of Nuevo Leon,

    • Group of German companies of Nuevo Leon,

    • German consulate,

    • Mexican industrial organization heads (CAMEXA, FEMIA, CAINTRA) and

    • Governmental organizations (CONACYT)

  • Secured long-term commitment and project support with  

  • Business case was written by leading Mexican Business school (EGADE) on the approach.

  • The case is currently being reviewed for publication by Harvard Business School (HBS).  

About Samos - www.aboutsamos.com

  • Performed market study on local and international level

  • Identified unique opportunities using strategic marketing tools and processes

  • Developed Blue Ocean strategy leading to product differentiation and value innovation

  • Learned webdesign to achieve competitive advantage (timing, cost)

  • Learned internet marketing (SEO, social media, etc),

  • Build site and launch in the market

  • Followed through strategy and identified 

Ecological Car wash company - www.ecocarspa.com

  • Blue Ocean strategy led to market differentiation (product  and client location),

  • Co-Created & managed Web application development (Client booking, business & client management),

  • New business opportunities of: 

    • Web application (Worldwide distribution through supplier partnership)

    • Franchise (National)

    • Product distribution (National level)

  • Lead company strategy implementation with clients, both B2B and B2C, investors and key strategic alliances.

  • Devised new processes of:

    • Marketing (face to face, referrals, etc.) doubling the business every year of operations),

    • Sales growth (incentive structure & referrals),

    • Training (manuals, orientation, etc.),

    • Recruitment (PR, referrals, local communities, incentives, etc.)

    • Customer satisfaction (Web app, interviews, secret shopper, etc.)

  • Won pitching contest and secured investment opportunities (startup incubator),

  • Offered to mentor startups by group of Nuevo Leon Angel investors,

Boutique Real estate agency - www.helloplace.mx

  • Performed market study,

  • Formulated Blue Ocean strategy,

  • Co-founded boutique real estate company,

  • Secured contract from US consulate in Monterrey, Mexico,

  • Initiated processes in the acquisition of houses and apartments.

  • Developed processes for:

    • Marketing

    • Sales

    • Training and development of new agents

Appcogroup UK & Netherlands

  • Developed innovative ways for:

    • Recruitment,

    • Sales,

    • Leadership development,

    • Train the Trainer training

  • Processes became best in class standards in Benelux operations,

  • Developed material and training processes leading to rapid growth and expansion in the target market.

  • Increasing Performance of:

    • Newcomers´ performance - 20%,

    • Retention - 35% through streamlining existing training processes.

  • Trained hands-on, both in the field (D2D) and in-house, the largest Dutch sales office.

  • Optimized recruitment process, resulting in at: 

    • Location growth in people - 65%,

    • Office profitability - 143% 

    • Quality & customer service - 12%.

 
 
 

INDUSTRY 4.0 & IOT 

(end - to - end)

Undertook roles of interim CEO Americas,  for Industry 4.0 award-winning German software solution innovator, marketing contributor for Canadian Industry 4.0 software solution specialist. Currently acting as Interim COO for leading Industry 4.0 and IoT company in Greece.

 

Vast end-to-end Industry 4.0 best practices experience. An Industry 4.0 specialist in transition & consulting support  (company & governmental level), smart software solutions and added-value services. An Industry 4.0 blogger with thousands of followers in Quora and LinkedIn.

Industry 4.0

 

Consulting & Transition support

  • Performed research and market analysis on current and future technological needs of companies. As a result, developed consulting and transition support packages to match customer needs, focusing on ¨Value Innovation¨.

  • Identified key areas of improvement and differentiation in consulting and transition support, to match needs and future technological global trends.

  • Created packages to fully support private and governmental organizations in avoiding common pitfalls when deciding strategy for Industry 4.0 transition.

  • Defined processes, systems and metrics that will allow optimal transition into smart factory creation.

Smart Software - Enterprise Management Solutions (EMS)

  • With business partners performed analysis of current solutions in the market. The study involved Manufacturing Execution Systems (MES), Enterprise Resource Planning (ERP) systems, company own systems and combination/mix of all.

  • Identified unique positioning and opportunity for the new category and product differentiation. 

  • Developed characteristics of new product category, named Enterprise Management Solution (EMS)

  • Developed financially viable payment packages, and new business models to suit the strategic customer segments identified.

  • Created processes and solutions that enhance added value and value innovation of companies using Smart software solutions, leading to increased competitiveness.

  • Performed studies on how Industry 4.0 software solutions will dramatically improve quality, speed, interoperability, transparency (vertical & horizontal) & productivity, leading to optimal company performance.

 

Augmented Services

  • Created service packages to match new client and market needs. Packages focused on speed, quality, and flexibility that optimizes the value gained from our software solution.

  • Performed financial studies to identify fastest ROI for clients and company.

  • Identified unique opportunity that would reduce service timings.

  • Developed unique payment models and packages to suit target audience.

Contact

Athens, Greece

 

           +30 679 197 2076

           gstergiou@me.com

© 2020 Georgio Stergiou

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